Job description

About

Assistant Manager – The Tickled Trout, West Farleigh

Salary: Up to £30,000 + TRONC
Location: West Farleigh, Kent


Join the Balfour Hospitality Family at The Tickled Trout

Located in the heart of West Farleigh, The Tickled Trout is a smart, modern pub offering six boutique rooms, a sunny garden terrace perfect for al fresco dining, and a marquee ideal for events and celebrations. Known for our warm atmosphere, premium food and drink, and unforgettable guest experiences, we’re looking for a talented Assistant Manager to help lead our team.


What We Offer:



Up to £30,000 salary + TRONC


35% staff discount across all Balfour sites and Balfour Winery


A birthday stay for two at one of our boutique pubs, with a bottle of bubbly on us!


Access to Wage Stream – for those unexpected bills


‍‍ Refer-a-friend scheme


Flexible working hours to support your lifestyle


We’re proud members of the Wellbeing Promise – we genuinely care about our team




Your Role as Assistant Manager:

As Assistant Manager, you will support the General Manager in overseeing day-to-day operations, inspiring your team, and helping to ensure every guest leaves smiling. You'll lead by example, drive service standards, and contribute to the continued success of a venue much-loved by locals and visitors alike.

Key Responsibilities:



Supervise and motivate front and back-of-house teams


Help deliver an exceptional guest experience through strong leadership and attention to detail


Identify and act on sales opportunities to grow the business


Take ownership of operational standards when deputising for the General Manager


Manage function and bedroom bookings with professionalism and care


Support the delivery of financial targets through careful cost control and team engagement




What We’re Looking For in an Assistant Manager:



Previous supervisory experience in a premium hospitality venue


Confident leadership style and a passion for quality food & drink


A results-driven mindset with a strong focus on guest satisfaction


Well-organised and efficient, especially when handling bookings and event planning


A “whatever it takes” attitude to get the job done


Own transport is essential due to our rural location




Grow with Balfour Hospitality

This is a great opportunity for an ambitious Assistant Manager looking to grow within a respected and supportive hospitality group. Whether your goal is to become a General Manager or build a long-term career in premium hospitality, we offer the tools, culture, and support to help you thrive.


Apply Now

We welcome applicants from all backgrounds. If you need any reasonable adjustments to support you through the recruitment process, please contact hope@balfourhospitality.com.