Job description

About

Job Title: Casual IT Technician
Location: East London
Hours: Variable up to 36 hours per week
Salary: £13.85 per hour
Contract Type: Casual
Waltham Forest College has been rated ‘Outstanding’ by Ofsted following its most recent inspection and has distinguished itself as one of only 15 General Further Education Colleges across the country to achieve the prestigious ‘Outstanding’ rating. As an Anchor Institution, Waltham Forest College serves its local and regional communities across North and East London exceptionally well and has been successful in driving aspiration and achievements for its students and wider communities.
We believe that our employees are the heart of the organisation and having the right people in the right place, with the right skills is the key to our success. We are looking for committed individuals who are passionate about working in an aspirational and high performing college and dedicated to contributing to an outstanding experience for our learners
This is a great opportunity for an enthusiastic, motivated individual to join our IT Support team. You will be responsible for providing proactive and customer-focused IT hardware and software support to students and staff. You will act as 1st line support to deploy and troubleshoot IT desktop related problems.
There will be opportunities to expand your knowledge by assisting the IT Support team in carrying out hardware installations and IT systems support. You must have good working knowledge of Microsoft Office products, Windows desktop operating systems, software installation, along with practical problem-solving skills. Experience of working within a technical environment is essential.
We are looking for someone with the following skills and experience
• Good general PC/Desktop troubleshooting skills.
• Skills to configure, maintain and administer Windows 10/11 operating system
• Installation of industry standard software applications
• Installation of hardware in various IT classroom, including manual handling
What’s in it for you?
We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, free onsite parking, cycle to work scheme and Sodexo benefits scheme.
Equality, diversity and inclusion
We are committed to creating and promoting a diverse and inclusive workforce that better reflects the wider community we support
Safeguarding
We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the College to share this commitment. We actively seek DBS clearance checks for applications of employment as part of our safeguarding procedures. In line with KCSIE 2024 and Safer Recruitment principles the college reserves the right to conduct online searches of shortlisted candidate.
Closing Date: 13 June 2025
Interview Date: w/c 16th June
Casual period cover: 14th July to 19th September (36 hours per week)
*Please apply as soon as possible as applications will be considered upon receipt; we reserve the right to interview before the closing date*.