TrustMed Pharmacy Administrator | University Hospitals of Leicester NHS Trust

Job description

About

We are looking for a motivated and organised Pharmacy Administrator to join our pharmacy team and support the delivery of high-quality pharmacy services.

The role requires strong communication, organisational, and multitasking skills, excellent attention to detail, and the ability to work effectively as part of a busy team.

We have two roles available: one based at Glenfield Hospital and one at Leicester General Hospital, with a requirement to work across all TrustMed pharmacy sites in line with service needs.

The role involves providing excellent customer service to patients, carers, and healthcare professionals, both face-to-face and via telephone or electronic communication. You will assist with the handling of prescriptions, support the dispensing team, and carry out a range of administrative, retail, and stock management duties to ensure the smooth day-to-day running of the pharmacy.

Welcome to TrustMed Pharmacy, where patient safety and compassionate care are fundamental to our mission. We are currently seeking a dedicated Pharmacy administrator to join our dynamic pharmacy team. Join us in our commitment to delivering exceptional patient care working with University Hospitals of Leicester NHS Trust.

Benefits

- Generous holiday allowance to support your work-life balance.

- Opportunity for funded training courses to enhance your professional development.

- Pension scheme and free life assurance for financial security.

- Access to a range of other benefits designed to promote employee well-being and satisfaction.

To effectively handle prescriptions and associated interactions with patients, ensuring a positive and professional user experience, by:

• Communicating with patients, representatives, and hospital staff primarily by telephone and electronically, but also face to face, to arrange prescription collections or deliveries.

• Receiving prescriptions from patients, their representatives, and hospital staff, and gathering the necessary information to enable the dispensing team to safely prepare medicines.

• Liaising with members of the pharmacy team, customers, and patients to resolve queries and maintain high standards of service.

• Demonstrating a caring, professional, and compassionate approach towards patients, customers, relatives, and carers.

Other key responsibilities include:

• Supporting the pharmacy team with day-to-day operational tasks, including stock management and organising deliveries.

• Maintaining a clean, organised, and welcoming pharmacy environment, including waiting areas and patient information displays.

• Assisting with general administrative and office tasks, including filing, data entry, spreadsheet maintenance, and audit documentation.

• Supporting audits, data collection, quality improvement activities, and the training of new team members.

This advert closes on Thursday 12 Nov 2026