Young Persons Support Worker

Job description

About

A full-time, permanent, Scheme Support Officer in a short term Supported Accommodation scheme in Merthyr Tydfil.

This is a Scheme Support Officer role based at our Young Persons Supported Accommodation Service in Merthyr Tydfil. Working alongside the Manager, you'll be part of a dedicated team of Scheme Support Officers and Project Workers, providing 24/7 support to a diverse group of young people.

As part of the team, you'll support young people aged 16-35 with a range of needs. Alongside providing emergency accommodation, the service helps customers build their independence by developing their tenancy management skills and confidence, preparing them for independent living.

Day-to-day duties include:

Building positive relationships and engaging with the young people we support

Delivering workshops on topics such as tenancy management, health and wellbeing

Supporting customers in line with their individual support plans, under the guidance of the Project Worker

Carrying out wellbeing checks and responding to customer needs

Ensuring the building remains safe and secure, including undertaking health and safety checks and maintaining awareness of who is on site

Providing reception cover and administrative support when required

Managing challenging situations and responding calmly and appropriately to changing circumstances

Supporting customers with any additional needs they may have, helping them work towards their goals and greater independence