Cancer Care Coordinator

Job description

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Support the Prescribing Transformation work Work with people, their families, and carers to improve their understanding of the patients condition and support them to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure (PAM) Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their Activation level Support people to take up training and employment, and to access appropriate benefits where eligible Provide coordination and navigation for people and their carers across health and care services, working closely with the Surgery team, social prescribing link workers, health and wellbeing coaches, and other primary care professionals; helping to ensure patients receive a joined-up service and the most appropriate support Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer to other health professionals within the PCN Explore and assist people to access a personal health budget where appropriate Work with people, their families, carers, and healthcare team members to encourage effective help-seeking behaviours Identify unpaid carers and help them access services to support them Conduct follow-ups on communications from out of hospital and in-patient services Maintain and code records of referrals and interventions, updating information to enable monitoring and evaluation of the service on EMIS Support clinical admin for GP team, Pharmacy Team, and Health Navigation Team Contribute to risk and impact assessments, monitoring and evaluations of the service Seeks ways to reduce waste, water and energy usage within the office For further details, please refer to the Job description attached