Neighbourhood Housing Lead (Floater) 8300 - North West London

Job description

About

Title: Neighbourhood Housing Lead (Floater)

Contract Type: Permanent

Salary: £37451 per annum to £41045 per annum (London weighted salary), dependant on experience

Grade: 7

Reporting Office: Slough, Berwick Avenue

Working/Patch Location: Flexible, floating role with no fixed patch. You’ll provide cover across key locations - Bedfordshire, Warwickshire, Milton Keynes, Slough, Reading, Brent, Harrow, Hounslow, Acton and Ealing

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working)

Working Pattern: Monday to Friday 9-5

Closing Date: 3rd November

Interview Details: Interviews will be held via MS teams on a date yet to be confirmed.

Please click here for the role profile

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.

Join our North West London Housing Management Team at L&Q:

Are you an experienced housing professional who knows how to manage a busy patch, build trust with residents and bring complex tenancy, leasehold and estate issues to resolution?

We are looking for Neighbourhood Housing Leads to act as the primary relationship holder for residents across local patches, delivering a reliable, consistent and customer-focused housing management service.

This is a strong opportunity for someone with housing management, tenancy management, leasehold, ASB, estate services or neighborhood experience who wants to make a visible difference for residents while working across internal teams, local authorities, contractors and community stakeholders.

You will manage relationships across a patch of around 500 to 600 homes, helping residents navigate L&Q services, resolving issues at pace and acting as the voice of the resident across the organisation.

If this sounds like you, we would love for you to apply!