Customer Service Administrator

Job description

About

Your new company

You'll be joining an established and successful organisation based in Warrington, working as part of a busy and supportive Customer Service team. This is a great opportunity for an experienced administrator or customer service professional looking to join a fast-paced business on an initial 6-month contract.

Your new role

As Customer Service Administrator, you will provide day-to-day administrative support across the customer service and order management process. You'll be responsible for maintaining accurate customer and order information, updating internal systems, checking sales orders and ensuring relevant documentation is processed correctly.

Your responsibilities will include:

• Processing and maintaining customer and order information
• Updating customer details across internal systems
• Checking sales orders for accuracy
• Preparing and distributing order-related documentation
• Processing and maintaining supplier information
• Managing and filing customer and delivery documentation
• Supporting with documentation required for UK and international orders
• Liaising with internal teams to ensure information is accurate and up to date
• Providing general administrative support to the wider Customer Service team

What you'll need to succeed

You'll ideally have previous experience within customer service, sales administration, order processing or a similar administrative role. You'll be highly organised, comfortable working with different systems and able to manage a busy workload while maintaining excellent attention to detail.You'll also need strong communication skills, a proactive approach and confidence working as part of a fast-paced team.

What you'll get in return

• Initial 6-month contract
• Monday to Friday, 8am-4pm
• Hybrid working once fully trained, 3 days office / 2 days home
• Warrington location
• Opportunity to gain experience within an established organisation and a busy customer service function

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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