Move-On & Resettlement Officer

Job description

About

Job title: Move-On & Resettlement Officer

Job Category: Housing

Location: 25 Windsor Road, Slough, Berkshire, SL1 2EJ, Slough Borough Council

Hours per week: 37

Salary: £22.98 per hour

DBS Required

2 days in office, 3 days remote

Job Description

Role Purpose

The Move On & Resettlement Officer will work with households in temporary accommodation to support and enable their move into longer-term accommodation, primarily within the Private Rented Sector, both inside and outside of Slough. The role supports the Council to discharge its homelessness duties by promoting sustainable move-on, independence, and positive resettlement outcomes.

Key Responsibilities

Move On and Resettlement

- Support households in temporary accommodation to secure longer-term PRS accommodation.

- Work with households to identify realistic housing options and overcome barriers to move-on.

- Acquire and negotiate accommodation from landlords, letting agents, and accommodation providers.

- Provide advice on tenancy readiness, affordability, and sustainment.

Discharge of Homelessness Duty

- Support the Council to discharge homelessness duties in line with legislation.

- Ensure move-on activity complies with statutory guidance and council policies.

- Work closely with homelessness, temporary accommodation and Slough Children’s First teams.

Employment, Training, and Independence

- Support households to access employment, training, and skills opportunities.

- Signpost and refer to appropriate support services.

- Promote independence and financial stability.

Families and Children

- Provide information and guidance on schools and education, particularly for out-of-borough moves.

- Work sensitively to minimise disruption to children’s education.

- Identify and escalate safeguarding concerns.

Case Management and Partnership Working

- Manage a caseload and develop clear move-on plans.

- Maintain accurate case records.

- Work collaboratively with internal teams and external partners.

Person Specification

Qualifications

Essential:

- GCSEs (or equivalent) including English and Maths, or relevant experience.

Desirable:

- Housing-related qualification (e.g. CIH).

- Training in homelessness or safeguarding.

Knowledge

Essential:

- Knowledge of Housing Legislation, Homelessness legislation, Welfare Reform legislation and local authority duties.

- Understanding of temporary accommodation and move-on pathways.

- Awareness of safeguarding responsibilities.

Desirable:

- Knowledge of PRS tenancy law and affordability.

Experience

Essential:

- Experience working with vulnerable households.

- Experience providing housing or resettlement support.

- Experience managing cases and working with partners.

-Experience of negotiating, acquiring and securing properties to discharge duty into the Private Rented Sector.

Desirable:

- Local authority experience.

Skills and Attributes

Essential:

- Strong communication and engagement skills.

-Strong negotiation skills

- Ability to manage a varied caseload.

- Empathetic, resilient, and solution-focused approach.

Additional Requirements

Essential:

- Ability to travel across Slough and surrounding areas, including out-of-borough.