Senior Tenancy Support Worker

Job description

About

As a Senior Tenancy Support Worker, you’ll make a real difference to the lives of others as you work with people to develop their personalised, flexible and person-centred tenancy support plans. Enabling them to reach their full potential and live as independently as possible in their own home. Using a psychologically, trauma and ACE informed approach, you will deliver high-quality tenancy related support according to their individual need and within our values. You will work as part of a supportive and dedicated, team across the Gwendraeth and Amman areas. You will be managing your own caseload and supporting people experiencing a range of challenges, including tenancies issues rent arrears, homelessness, financial hardship, mental health difficulties, social isolation and other factors that affect their ability to maintain their homes. You will signpost individuals to relevant services and work collaboratively with specialist agencies to ensure people receive a holistic support. This is an exciting and rewarding role where no two days are the same, you will have the opportunity to make a real difference in people lives to overcome challenges, build confidence and achieve greater independence. If you are passionate about helping others and making a positive impact with your community, we would love to hear from you.

Role: Senior Tenancy Support Worker

Pay: £28,432.92 annually

Hours: 37 hours per week, Monday to Friday

Contract: Permanent

You need to hold a full UK driving licence.

We do not offer sponsorship.

Closing Date: Thursday 12th November

Interview Date: Thursday 19th November

About the role

As a Senior Tenancy Support Worker,

You’ll work with service users to create person-centred tenancy support plans, helping them maintain their homes and prevent homelessness.

You will provide person centred support to our tenants setting up budget plans, understanding and maximising their benefits entitlements, supporting tenants to settle in their new homes. Work with tenants to build their resilience and enable their independence.

You’ll carry your own caseload, working flexibly in the community and taking a trauma-informed approach. No two days are the same – you’ll build resilience, enable independence, and make a lasting impact.

Maintaining accurate records and working within policies and legislation

About you

You’ll be a compassionate, proactive individual with excellent communication skills and a commitment to equality and inclusion. Essential requirements include:

Experience providing person-centred services and working with vulnerable adults

Excellent people and communication skills

Strong IT skills and a full driving licence with access to a vehicle

Ability to work flexibly and undergo an Enhanced DBS check

We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.

Kind

Trusting

Accountable

Innovative

We welcome previous experience working as Customer Assistant, Hospitality, Volunteer, Housing, Care Worker, Home Care Assistant, Health Care Assistant, Home Carer, Social Care Worker, Mental Health Support Worker, Mental Health Care Worker, Complex Support Worker, Substance Misuse Worker, Community Support Worker, or Voluntary Worker.

Why join us?

28 days annual leave (excluding Bank Holidays), rising to 33 with long service

Free DBS

Free Health Care Cash Plan

24/7 Employee Assistance Programme

Long Service Awards

Eligibility to apply for a Blue Light Card

Paid training.

Life Assurance 3x salary

Pension scheme with up to 8% organisation match opt-in

Enhanced Sickness and Maternity/Paternity leave pay

Are you ready to make a real difference to people’s lives? We’d love to hear from you!

Please feel welcome to contact Emma Demirpolat, Team Leader on 07779330739 / emma.demirpolat@caredig.co.uk who will be happy to answer any questions you may have about this role.

Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.

About Us

We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.

We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.