Service Advisor

Job description

About

Our client is recruiting a customer-focused Service Advisor to join their established Aftersales team in Leicester. This permanent Service Advisor role offers a £31,348 basic salary, £41,550 uncapped OTE and excellent long-term career prospects within a busy dealership environment.

Benefits:

- £31,348 basic salary with £41,550 uncapped OTE.

- 25 days’ annual leave plus bank holidays, increasing with service.

- Uncapped performance-related bonus scheme.

- Manufacturer training and ongoing career development.

- Tailored two-day customer service training course.

- Life assurance and contributory pension scheme.

- Employee discounts on vehicle servicing, purchases and other products.

- Access to exclusive shopping and lifestyle benefits.

- Full-time, permanent employment with a 45-hour working week.

- Saturday mornings on a rota basis.

Duties:

- As a Service Advisor, welcome customers and manage vehicle service and repair bookings.

- Liaise closely with the workshop to ensure work is completed efficiently and professionally.

- Keep customers updated throughout the service and repair process.

- Explain recommended maintenance and repairs clearly, providing appropriate advice and support.

- Handle customer queries and resolve issues professionally.

- Complete all relevant administration accurately.

- Build and maintain strong customer relationships throughout the customer journey.

Requirements:

- The successful Service Advisor will have excellent communication and customer service skills.

- Previous automotive or dealership experience would be beneficial.

- Strong organisational skills and attention to detail.

- Confidence using computer systems and managing administrative tasks.

- The ability to manage workloads effectively while remaining calm under pressure.

- A positive, professional and reliable approach.

- This Service Advisor vacancy is ideal for an experienced automotive professional or a individual with strong transferable customer service experience.

Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Leicester and Leicestershire, today to discover more about this fantastic opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Advisor Jobs.