Clerical Assistant - FLK14836

Falkirk Council

Salary

£27,240 to £27,529 a year

Location

Falkirk, FK1 5BZ

Contract type

Full time

Job description

About

Job Advert

We are looking for a suitably qualified and highly motivated individual to join our Business Support Team as a Clerical Assistant.

This is a key front-facing role within the school, and the successful candidate will act as the first point of contact for pupils, parents, staff and visitors. You will provide a welcoming, professional and efficient reception service while supporting a wide range of administrative functions across the school.

Main duties include:

  • Providing a professional front-of-house and reception service, including welcoming visitors and managing enquiries in person, by telephone and via email
  • Maintaining security procedures for visitors and supporting school safeguarding processes
  • Managing incoming and outgoing communications and directing enquiries appropriately
  • Supporting a range of school operations, including office administration, finance and HR processes
  • Assisting senior leaders and contributing to the smooth day-to-day running of the school
  • Maintaining pupil records, attendance information and other confidential documentation
  • Liaising effectively with parents, staff and external agencies in a professional and courteous manner

Applications are invited from individuals who can demonstrate:

  • Recent experience of working in a busy office environment where IT is extensively used, including Microsoft Office applications
  • Excellent customer service and interpersonal skills, with the confidence to deal professionally with a wide range of people
  • Strong organisational skills and attention to detail
  • The ability to manage competing priorities and work effectively in a fast-paced environment
  • A proactive, flexible and professional approach to work
  • Excellent verbal and written communication skills

You will work 37 hours per week on a term time basis.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership, the cost of which will be met by the preferred candidate.

If you enjoy working with people, providing excellent customer service and being part of a busy and supportive school team, we would be delighted to hear from you.

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