Service Support Worker

Service Support Worker x2
Location: Bedford
Contract type: Permanent
Hours per week:35
Annual Salary: £19,430

We've got an opportunity... Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Independent Living team. At the British Red Cross, we put the people that need us at the heart of what we do. As a Service Support Worker, you will provide the support and care which can make a vital difference to the quality of people's lives, allowing them to continue living at home in comfort.

You will provide reactive, focused and flexible support to adults either following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community to prevent hospital admission. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their own home and prevent hospital re-admission.

You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual. In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate to enable the individual to live independently in their own home.

Not only will your role allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allowing you to build meaningful relationships with both colleagues and service users. Say hello to the team... The Independent Living (IL) & Crisis Response (CR) service (IL/CR)supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care,and emergency services.
This role could be for you if…

• You can make things great. You know how to improve service quality for the benefit of users.
  
• You're professional. You can deal with queries in a diplomatic and confidential manner
• You have a full driving licence and use of a 4 door car
• You love being flexible. Working hours out with the norm suits you.

Also, you should be the following:

• Educated to GCSE level (or equivalent by experience)
  
• IT literate
  
• Full driving licence holder and access to own vehicle
  
• Have a good knowledge of services provided by the NHS and Social Care
  

Closing date for application is 23.59 on the 21st November with interviews to follow. We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy